Question 1

Where is GreatRise IT Consulting located?

Accepted Answer

We are headquartered at Sublot 22, Brighton Square, 93350 Kuching, Sarawak, Malaysia. We serve clients locally across East Malaysia and remotely throughout Malaysia.

Question 2

How long has GreatRise been in business?

Accepted Answer

GreatRise IT Consulting has been serving Malaysian businesses since 2009 — over 17 years of experience in IT consulting, software implementation, and AI solutions.

Question 3

What AI automation services does GreatRise offer?

Accepted Answer

We offer AI Workflow Automation, Custom AI Solutions, AI Integration with existing systems (ERP/CRM), Business Chatbot Development, and Local LLM Deployment for private, on-premise AI.

Question 4

How much does AI automation cost in Malaysia?

Accepted Answer

Our AI automation projects are fixed-scope sprints starting from RM 8,000–15,000 for a 2-3 week implementation. Pricing depends on complexity and integrations required. Contact us for a free consultation and quote.

Question 5

Is Biztrak LHDN e-Invoice compliant?

Accepted Answer

Yes. Both Biztrak MSB (Edition 17.0+) and Biztrak Online are fully compliant with LHDN MyInvois e-Invoice requirements. We help businesses prepare for the phased e-Invoice mandate.

Question 6

Do you offer local LLM deployment in Malaysia?

Accepted Answer

Yes. We specialise in deploying private, on-premise AI models (Local LLM) so your business data never leaves your own servers — fully PDPA compliant and suitable for sensitive industries.

Question 7

How do I get started with GreatRise IT Consulting?

Accepted Answer

Contact us via our website or call +60 12-889 1144 to schedule a free consultation. We will assess your needs, demonstrate relevant solutions, and provide a customised proposal.

Question 8

Do you serve businesses outside Kuching?

Accepted Answer

Yes. While based in Kuching, we serve businesses throughout Sarawak (Sibu, Miri, Bintulu), Sabah, and Peninsular Malaysia. We provide both on-site visits and remote support.

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