Frequently Asked Questions
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Everything you need to know about our AI automation, ERP software, and IT consulting services in Kuching, Sarawak.
We are headquartered at Sublot 22, Brighton Square, Jalan Song, 93350 Kuching, Sarawak, Malaysia. We serve clients onsite across Sarawak and remotely in Sabah and Peninsular Malaysia.
GreatRise IT Consulting has served Malaysian businesses since 2009, with over 17 years in IT consulting, software implementation, and AI solutions.
We work with businesses across Manufacturing & Trading, Retail & Distribution, Professional Services, Healthcare, Hospitality, Construction, and Government & Public Sector.
Yes. We are based in Kuching and serve businesses onsite across Sarawak (Sibu, Miri, Bintulu), and remotely in Sabah and Peninsular Malaysia.
PDPA compliance depends on the complete process and controls. We design for access control, retention, and auditability, and review where data is processed and stored. A local LLM can keep model processing private, but integrations, logs, backups, and support access must also be reviewed.
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