Privacy Policy
Last updated: 4 July 2026
1. Who We Are
GreatRise IT Consulting (SSM registration SA0601206-X) is an IT consulting company headquartered at Sublot 22, Brighton Square, Jalan Song, 93350 Kuching, Sarawak, Malaysia. This policy explains how we handle personal data collected through gritc.com.my and our services, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
2. What We Collect
We collect information you provide directly: your name, company, email address, and phone number when you submit our contact form, subscribe to updates, download a guide, or message us on WhatsApp. Our website also collects standard analytics data (pages visited, device type, approximate location) to understand how visitors use the site.
3. How We Use Your Data
We use your data to respond to enquiries, prepare proposals, deliver and support our services, and — only if you opt in — send occasional updates about our services and relevant technology topics. We do not sell or rent personal data to third parties.
4. AI Chat Widget
Messages sent to the chat assistant on this website are processed to generate responses and improve answer quality. Do not share sensitive personal or financial information through the chat widget. For confidential matters, contact us directly at info@gritc.com.my.
5. Data Retention and Security
We keep personal data only as long as needed for the purposes above or as required by Malaysian law, and we apply reasonable technical and organisational safeguards to protect it. Client project data is handled under the confidentiality terms of the relevant service agreement.
6. Your Rights
Under the PDPA you may request access to or correction of your personal data, or withdraw consent to further processing, by writing to info@gritc.com.my or calling +60 12-889 1144. We will respond within a reasonable time.
7. Updates to This Policy
We may update this policy from time to time. The latest version will always be published on this page.